Towards Public Services and Process Integration : A Domain - Specific Modeling Approach

Software platforms for e-government transactions may differ in developed functionalities, languages and technologies, hardware platforms, and operating systems that support them. Those differences can be found among public organizations that share common processes, services, and regulations. This scenario hinders interoperability between these organizations. Hence, to find a technique for integrating these platforms becomes a necessity. In this chapter, a rule-based domain-specific modeling environment for public services and process integration is suggested, which consists of common identified public service elements and a set of process integration rules. This approach provides the needed integration or interoperability pursued in this domain. Furthermore a service and process model is proposed to formalize the information needed for integration of both. A set of integration rules is also presented as part of the modeling environment. This set of integration rules completes the proposed model to meet the business requirements of this domain.